Contact DLBuilds

Questions or issues? Get in touch with us using any of the methods below. We aim to respond within 1 business day.

Live Chat

Click the chat icon in the bottom-right corner

WhatsApp

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Phone

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Service hours

Chat & Email: 9:30am–6:00pm daily

Phone: Mon–Fri 9:00am–4:30pm (UK time)

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Have a question? We'd love to hear from you

Top questions

How long will it take to receive my PC?

Build and delivery times vary based on configuration and demand. You’ll see an estimated delivery window at checkout. For the latest timeframes, please see our Help Center.

Warranty & Returns

What warranty do CACTi PCs include?

What is your returns policy?

Do you offer finance or payment plans?

Visit Help Center

Company information

Trade name: CACTi PCs

Email: hello@cactipcs.com

Physical address:
CACTi PCs Ltd, Whitehouse Vale, Aston Ln N, Preston Brook, Office 16 2nd Floor, Runcorn WA7 3PE, United Kingdom

Phone: 0333 034 1513

Company no: 15232294
VAT no: 472180205

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CACTi PCs Support Team

Chat & Email 9:30am–10:00pm daily
Phone Mon–Fri 9:00am–4:30pm

 Chat With Us 0333 034 1513 Email Us

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© 2026CACTi PCs. All rights reserved.

CACTi PCs Ltd (Company No. 15232294), Registered in England & Wales. Registered office: Unit B14 Aber Road, Flint, Wales, CH6 5YL. VAT Reg: GB 472180205.

CACTi PCs is an Introducer Appointed Representative of Social Money Ltd t/a Dopple, a company registered in England under company number 08054296, and is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference number 675283. Registered with the Information Commissioner's Office under reference number ZA026178

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How can I track my order?

Once your order ships, we’ll email tracking details. You can also view status in your account. For steps and troubleshooting, visit our Help Center.

What warranty do DLBuilds PC's include?

All systems include a comprehensive warranty. Coverage details and terms are outlined in our Help Center.

What is your returns policy?

Returns are accepted in line with our policy. Please review eligibility and steps in our Help Center before initiating a return.

Do you offer finance or payment plans?

We may offer flexible payment options. Availability and providers can change, please see our Help Center for current options.

Visit Help Center

Company Information

Trade name: DLBuildsLTD

Email: support@dlbuilds.co.uk

Phone: -

Company no: 15295534
VAT no: 480968741